Information about processing of personal data
The housing company [Skelleftebostäder AB, Skeppargatan 8, 556060-4810] is responsible for the processing of your personal data that we do ourselves or that another company does on our behalf.
When you join our housing queue
During the queue time, we collect and process your personal data to administer your application/interest registration. We do this because we have a legitimate interest in processing your personal data. We also process your personal data to provide our services and service to you, and to market ourselves and our services. The information remains as long as you are in our queue. If you no longer wish to be in the queue, you can delete your personal data yourself or request that we delete your personal data.
When you are offered a residence with us
In order to offer you a residence with us, we need to process more information about you. This includes, for example, information about your finances, your employment, and how you have managed previous accommodations and rent payments. This means that we conduct a credit check, retrieve information from debt collection agencies and the Enforcement Authority, and process employment certificates, other certificates, and information from reference persons you provide to us.
If you have a guardian or trustee, we need to process that information. If you are offered a special type of residence or group residence, decisions from the social services committee are sent to us. If you are offered a student apartment, we will process admission notices and student union membership or other certificates that prove you will be studying during the rental period.
We keep your information as long as it is relevant and current. We are a municipal non-profit housing company and we are subject to the provisions of the Freedom of the Press Act regarding public documents. This means that we keep public documents in our archive. Public documents are documents sent to us or documents we create, such as rental agreements, letters, and certificates. We dispose of public documents and information contained in documents according to our document management plan.
During the tenancy
When you become a customer with us and receive a lease agreement, we process your personal data to fulfill and administer our obligations as a landlord and contractual party. During the tenancy, we process your personal data, for example, when we send out rent invoices and manage your payments, when we collect information on the consumption of electricity and/or water/heat, when we negotiate rents, and when we send you necessary information. We may also need to update your personal data against public records to ensure they are correct. If you live in a student apartment, we will, for example, verify that you are studying. If you have protective personal data, we will handle your information according to our procedures for such data.
We also process your personal data to provide our services and service to you, and to market ourselves and our services. This processing is necessary for our legitimate interest in developing, improving, and selling products and services, as well as maintaining a good customer relationship with you. Your personal data will also be processed so that other companies can market their products that may be useful to you in connection with the tenancy. Such marketing could involve broadband companies, insurance companies, and electricity companies.
We also process your personal data when necessary to assert a legal claim. We may need to do this if there are disturbances in the accommodation, late or missing rent payments, or damages in the apartment. We may also need to disclose your personal data to the social services committee or other relevant authorities.
We may engage a data processor to process your personal data. This could involve, for example, a contractor who needs to repair something in your apartment, a company that provides broadband or electricity, a debt collection agency, or a company that manages our IT systems. We also disclose your personal data when required by law or government decisions. If the data is transferred to a country outside the EU, we ensure that such transfer is legal. We keep your personal data for as long as they are relevant. A guarantee commitment, decision on guardian or trustee, we delete two years after the commitment or decision ceases to apply.
When the tenancy ends
We are a municipal non-profit housing company and we are subject to the provisions of the Freedom of the Press Act regarding public documents and the Public Access to Information and Secrecy Act (SFS 2009:400). This means that we keep public documents in our archive. Public documents are documents sent to us or documents we create, such as rental agreements, letters, and certificates. We dispose of public documents and information according to our document management plan.
Your rights
You have the right to receive information about what personal data we process about you, a registry extract. You also have the right to have incorrect information corrected. You also have the right to demand that we limit our processing of your personal data if, for example, you believe they are incorrect. You have the right to have your personal data transferred to another company (data portability).
If you do not want your personal data to be processed for marketing purposes, you can notify us at any time.
You also have the right to complain about how we process your personal data to us and to the supervisory authority, the Swedish Data Protection Authority. You can do this if you believe that we are not processing your personal data in accordance with the General Data Protection Regulation.